Frequently Asked Questions
1. Where are CEYLORA products sourced, and what is your core mission?
Where are CEYLORA products sourced? Are they ethically produced?
All CEYLORA products are sourced exclusively from the lush tropical environment of Sri Lanka, ensuring authentic origin and the highest quality ingredients. Our core mission is to sustainably source and expertly craft the island's natural bounty—delivering premium dehydrated fruits and pure oils—while actively enriching the lives and supporting the vibrant growth of local farming communities. We pride ourselves on ethical and responsible sourcing practices that honor both the land and its people.
2. What distinguishes your cinnamon from other varieties found worldwide?
Is CEYLORA cinnamon "True Cinnamon," and why is that important?
Yes, CEYLORA is committed to supplying only Ceylon Cinnamon (Cinnamomum zeylanicum), known globally as "True Cinnamon." This variety is distinct from the common Cassia sold elsewhere because of its delicately sweet flavor profile and, crucially, its extremely low coumarin content. Coumarin, a natural substance, can be harmful when consumed in large quantities, making our Ceylon variety the safest and superior choice for daily consumption and fine culinary applications.
3. How are your dehydrated fruits, particularly your banana chips, different from processed snacks?
Are your dehydrated banana chips fried, and what are their key nutritional benefits?
Unlike many commercially available "banana chips" which are often deep-fried in oil and loaded with added sugars, CEYLORA Dehydrated Banana Chips are not fried. Our gentle dehydration process removes moisture while preserving the fruit's integrity, locking in the natural, intense banana flavor and its abundant nutritional value. This creates a superior, guilt-free snack rich in dietary fiber and essential potassium, perfect for athletes and healthy snacking.
4. What are the uses and primary chemical differences between your two main cinnamon oils?
What is the difference between your Cinnamon Bark Oil and Cinnamon Leaf Oil?
While both oils come from the same Ceylonese tree, they possess different primary compounds. Cinnamon Bark Oil is the most potent, rich in Cinnamaldehyde, giving it an intense, rich, and sweet-spicy aroma favored for diffusion and food flavoring (use with caution). Cinnamon Leaf Oil is milder and dominated by eugenol, resulting in a softer, musky, and clove-like scent, making it more suitable for topical wellness applications and natural cleaning blends.
5. Are CEYLORA products all-natural, and who are they best suited for?
Do CEYLORA products contain additives, and who is your target customer?
We are dedicated to purity: our essential oils are 100% pure and steam-distilled, and our dehydrated fruits contain absolutely no added sugars, preservatives, artificial colors, or flavors. CEYLORA products are best suited for the discerning, health-conscious consumer—including athletes, culinary enthusiasts, and anyone seeking high-quality, authentic, and naturally superior ingredients from Sri Lanka.